Customer Service

When you call the GVS Hotline, 1-800-VISION-1, a knowledgeable, multi-lingual representative who will always assist you with anything you need:

• Full explanation of plan benefits
• Store location referral
• Member Eligiblity
• Patient satisfaction & problem solving

Hours of Operation

• 9:00 AM to 5:00 PM, Monday-Friday, EST
• Voicemail 24/7, reply next business day

Email Customer Service

Email a customer service representative with your questions and schedule a time to recieve a phone call with your information.

• 9:00 AM to 5:00 PM, Monday-Friday, EST
  • Check Eligibility
  • Ask for Benefit Information
  • Get More Information