Customer Service



When you call the GVS Hotline, 1-800-VISION-1, a knowledgeable, multi-lingual representative who will always assist you with anything you need:
  • Full explanation of plan benefits
  • Store location referral
  • Member Eligiblity
  • Patient satisfaction & problem solving

Hours of Operation

  • 9:00 AM to 5:00 PM, Monday-Friday, EST
  • Voicemail 24/7, reply next business day

Email Customer Service

Email a customer service representative with your questions and schedule a time to recieve a phone call with your information.
  • 9:00 AM to 5:00 PM, Monday-Friday, EST
    • Check Eligibility
    • Ask for Benefit Information
    • Get More Information

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